FAQs

   

How do I know if my order was successful?

When you have completed your order we will send you a confirmation email titled “Order Confirmation” which will include all details of your order. If you haven’t received a confirmation email within 24 hours of placing your order please contact us at sam@indiibreeze.com

How do I know if my order has been shipped?

When your order has been shipped we will send you an email notification titled “Shipping Confirmation” which will include all details of your order along with a unique tracking number. If you haven’t received a shipping confirmation email within 3 business days of placing your order please contact us.

I need International postage, how do i know if my order will be under 500g or above?

To help you select which postage option you need, here is a guide to how much the garments weigh:

I received my order but I’m not happy with it. Can I exchange, refund or return the item?

We have options available for customers that are not satisfied with their purchase. Please check out our customer care page.

What do I do if the garment I want to purchase is out of stock?

Please email us and let us know. We will let you know if and when we will be restocking the item.

How can I pay for my order?

Our website accepts both credit card (Visa and MasterCard only) and PayPal payments.

If you have a gift voucher, simply enter your unique code in the corresponding fields at the checkout and the amount will be used against your order. If your items total more than your coupon or gift card value you will be prompted to pay the difference using credit card or PayPal.

Do you have a size/fit guide?

All of our models are AU size XS/8 and wear AU size XS/8 garments unless otherwise stated in the product listing. If a garment runs large / small we will note this in the product description.

I still have a question that I need answered?

If you have any further questions, feedback or concerns you can contact sam@indiibreeze.com

Do Indii Breeze support any charities?

We're really proud to have recently partnered with Babes in Singapore. $2 of every Indii Breeze online purchase will be donated to the Chairty. We're passionate about supporting good courses and hope that we can bring some support to this amazing group who provides much needed help to pregnant teens. More information on the work they do can be found at http://babes.org.sg/

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